After the death of a key employee, management’s attention needs to be focused in two directions: support for the affected employees, and development and execution of a tactical plan to reduce the impact of the loss on the operations of the organization. Support for employees includes providing appropriate counseling as discussed in Personnel Matters. A plan for getting the operations of the company back to normal could have a number of aspects. The plan should at least consider any financial and/or physical safety fears of the employees; what and how the organization will communicate with outside interested parties such as customers, vendors, lenders, shareholders, regulators, the press, etc.; and if the responsibilities of the deceased will be continued, discontinued, or re-assigned. Depending on how large the "stone" is and far-reaching the "ripples," other considerations might also need to be addressed.
